Privacy Policy

Last updated: October 15, 2025

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Introduction
Welcome to the Les Ancestrales website. This privacy policy aims to inform you about how we collect, use, store and protect your personal data when you use our website www.lesancestrales.com.

Data collected
We collect the following information:

• Name

• First name

• Email address

• Phone number

• Information related to your booking (dates, number of people, etc.)

This data is collected when:

• You fill out a contact form

• You are making an online reservation

Data usage
The data collected is used for:

• Respond to your requests via the contact form

• Manage your bookings

• We will contact you if you need anything related to your stay.

• We do not sell or rent your personal data.

Data sharing
The data collected may be shared with technical service providers.

The main subcontractors are:

• Wix.com Ltd: Our site is hosted and powered by the Wix platform, which may store and process certain data (e.g., data entered via contact forms) on its servers. Wix applies its own privacy policies, accessible here: https://www.wix.com/about/privacy.

• Reservit (Interface Technologies): We use the Reservit online booking solution to manage booking requests from our website. This tool collects your booking data (name, contact information, dates of stay, etc.) to manage your stay.

• Partner platforms (Booking.com, Airbnb): Our calendars are synchronized with these platforms to ensure the accuracy of our availability. Certain information, such as booking details or guest contact information, may be shared with these services when a booking is made through one of these platforms. These platforms have their own privacy policies.

These service providers are contractually obligated to respect the confidentiality and security of your data.

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Data retention
The data is kept for the period necessary to achieve the purposes described above, unless the law requires a longer period.

Security
We use the tools provided by our hosting provider (Wix) to protect your personal data. However, no transmission over the Internet is completely secure.

Your rights
In accordance with applicable laws (Law 25 in Quebec and GDPR for European visitors), you may:

• Access your personal data

• Correct or update your data

• Request the deletion of your data

• Withdraw your consent at any time

To exercise these rights, write to us at:
info@lesancestrales.com